HELP major bug or virus

SmokeyQuartz · Forum Officer **$ 14** AB Rep: +36 Aura: 3193 Credits

Something is really twacked with the site. Im pretty sure its not just my computer because Nick and some other members are having troubles.

I just wanted to make everyone aware that the site is not saving any of my scores. The font and pictures are all messed up, the shout box wont load properly and something is wrong with pretty much everything lol

Im not too sure whats going on, but i wanted to let someone know.

And also my anti virus software is going nuts, and telling me not to be on arcade boss because of a possible virus

Thanks to anyone who can help Razz

neeraffa · Posted: Sun Mar 13, 2011 11:01 pm Post subject:

I couldn't get on the site for approx 10 minutes but everything else seems to be okay for me now.
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26 Time Boss of the Month

-White-Wolf- · Posted: Sun Mar 13, 2011 11:03 pm Post subject:

Same here.
First I had trouble getting on the site.
I sent a few PM's off.
Went and played Bloons Tower Defense 4, got to level 95 and it did the page glitch where it changes by it's self to a search for ArcadeBoss shoutbox, I've posted that screenshot before.
So I closed the window down, came back to AB and this popped up ...

Seems theres been at least four people with these threats.

Posting this, then im running away Laughing

Hand of Doom · 825 Credits

I didn't get any virus threats but the website wasn't working for at least 20 minutes. It's working fine now.

Oops I forgot to log in to my Toki account. Embarassed

NickP16AUS · Posted: Sun Mar 13, 2011 11:10 pm Post subject:

i tried playing a game but it would not work and then it shut my arcadeboss down so i couldn't access it for 30 min and ive been on my ipod now after ages i can finally get on my ab account the big computer and i haven't had any of those virus alerts. YET

LalinGouki · Posted: Mon Mar 14, 2011 12:07 am Post subject:

I have not problems in this site, all work fine to me.
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NickP16AUS · Posted: Mon Mar 14, 2011 12:23 am Post subject:

Well its a lot better now Lalin what do you guys think it was?

SmokeyQuartz · Forum Officer **$ 14** AB Rep: +36 Aura: 3193 Credits

-White-Wolf- · Posted: Mon Mar 14, 2011 7:03 am Post subject:

All good here now, site seems fine.

SmokeyQuartz wrote:

garyoak99 · Posted: Mon Mar 14, 2011 2:08 pm Post subject:

SmokeyQuartz · Forum Officer **$ 14** AB Rep: +36 Aura: 3193 Credits

Just wanted to let everyone know that my virus software is still being weird with this site. . .

The games for the most part and all the picture on the site has returned to normal. but my virus software is still going haywire.

and only for this site, something is setting it off and im not sure what. i have really good software, but everything can be touchy at times.

I have my firewall and stuff like that set pretty low already, just curious, but i dont know everything about computers of course, but its just strange. Its still doing it today.

even after i told my software to override the 'potential threat'

I have Kaspersky for my computer. . Because of my writing on the computer so i needed good software, but hmmm im not too sure if its still the site or my software

ArcadeBoss · Posted: Mon Mar 14, 2011 8:37 pm Post subject:

Sorry to hear about the troubles.

I would like to investigate this, but at the moment I don't have much data to work from. Next time this happens, there are a couple of things that you can do that will help.

- Try to grab the page source code before closing the page. This will tell me what ads are running and can provide a clue to the issue.

- Also any time this happens or something looks weird with the site, try to grab a screenshot and post it. I know this is a little bit of a hassle, but a picture can be worth a thousand words. (Thanks for pic -W-W-.)

We work hard to provide a safe gaming experience, and appreciate these reports and any data that can be provided. Thanks.

SmokeyQuartz · Forum Officer **$ 14** AB Rep: +36 Aura: 3193 Credits

will do boss! thanks again

ArcadeBoss · Posted: Mon Mar 14, 2011 10:01 pm Post subject:

One additional tip is that purchasing ad-free credits in the Store can isolate you from any potential issues related to the advertisements in addition to making the page smaller and faster loading.

Issues from advertisements are very rare and we intend to get any issue resolved for the benefit of all site users, but the ad-free credit option is available for members with 200 credits or more.